Privacy Policy

Shipping Policy

Last updated: October 2025

At Extreme Facepaint, we proudly ship our face painting products and accessories throughout the United States.

Processing Time:
Orders are processed within 1–3 business days after payment is received.

Shipping Time:
Standard delivery typically takes 5–7 business days nationwide.
Please note that delivery times may vary due to carrier delays or high-volume periods (e.g., holidays).

Shipping Rates:
Shipping costs are calculated at checkout based on package weight, size, and destination.

Order Tracking:
Once your order ships, you will receive an email confirmation with tracking information.

Lost or Damaged Packages:
We are not responsible for lost or stolen packages once they are in the carrier’s possession. If your order arrives damaged, please email us at facepaintingbymel@gmail.com within 7 days of delivery with your order number and photos of the damage so we can assist.

Refund Policy

Last updated: October 2025

We want you to love your Extreme Facepaint products!

Eligible Returns:
Physical products may be returned for a refund or exchange within 14 days of delivery if unused, unopened, and in their original packaging.

Non-Refundable Items:

Digital products, online classes, and courses
Services or event bookings
Gift cards

Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

How to Request a Refund:
Please email facepaintingbymel@gmail.com with your order number and reason for return. Once approved, refunds will be processed to your original payment method within 5–10 business days.

Last updated: October 2025

Your privacy is important to us. This policy explains how Extreme Facepaint collects, uses, and protects your information.

Information We Collect:

Personal details such as name, email, phone, and address during purchases or bookings
Payment information (processed securely through third-party processors like Stripe or PayPal)
Cookies and analytics data to improve user experience

How We Use Information:

To process orders, bookings, and payments
To communicate about your order or course
To send updates, promotions, or newsletters (only if you opt-in)

Data Security:
We use SSL encryption and trusted third-party processors to protect your data.

Your Rights:
You can request to access, update, or delete your personal data at any time by contacting facepaintingbymel@gmail.com.

Children’s Privacy:
Our website is not intended for children under 13 years of age.

Terms and Conditions

Last updated: October 2025

Welcome to Extreme Facepaint! By accessing or using our website at www.extremefacepaint.com, you agree to the following terms:

1. Services and Products
We provide in-person face painting services, sell related products, and offer online classes and courses.

2. Payments
All payments must be completed before products are shipped or class access is granted.

3. Refunds and Cancellations
Refunds are available only for unused, unopened physical products within 14 days of delivery. No refunds are offered for digital products, courses, or services once booked.

4. Intellectual Property
All content, including images, logos, designs, and text, are the property of Extreme Facepaint and may not be copied or reproduced without written consent.

5. Limitation of Liability
Extreme Facepaint is not liable for any direct, indirect, or consequential damages arising from the use of our website, services, or products.

6. Governing Law
These terms are governed by the laws of the Commonwealth of Virginia, United States.

7. Contact Information
Questions about these terms can be sent to facepaintingbymel@gmail.com.

Accessibility Statement

Last updated: October 2025

At Extreme Facepaint, we are committed to making our website accessible to all visitors, including those with disabilities.

Our Commitment:
We strive to follow Web Content Accessibility Guidelines (WCAG) 2.1 AA standards to ensure an inclusive experience.

Accessibility Features:

Clear and consistent navigation
Alt text for images
High contrast color options
Compatibility with screen readers

Need Assistance?
If you experience difficulty accessing any content or functionality on our site, please email us at facepaintingbymel@gmail.com with the page URL and issue description. We will make every reasonable effort to provide the content in an accessible format or assist you directly.